At System Supply Industries (SSI), networking equipment has always been a valuable part of the IT reuse and remarketing mix — but also one of the most time-consuming to process.

Unlike traditional storage media, network devices such as switches and routers often require hands-on intervention, deep vendor knowledge, and manual configuration to test, reset and prepare them for resale. That makes consistency difficult to achieve and scaling operations even harder.

SSI wanted to simplify network device processing without cutting corners, particularly when it came to certified data erasure and information security.

Moving away from manual network device workflows

Before introducing Novafox Hydra, testing and erasing network devices was a largely manual process. Engineers spent a disproportionate amount of time on console access, configuration checks and verification, with results heavily dependent on individual experience.

Hydra changed that dynamic.

By automating network device testing and data erasure, SSI significantly reduced manual effort and reliance on specialist engineering skills. Devices are now processed in a consistent, repeatable way, with engineers simply connecting the unit and initiating the workflow.

According to Michael Mackay, Director at SSI:

“Hydra has made a noticeable difference to how we handle networking gear.
It cuts down hands-on time significantly, improves efficiency across the board, and removes a lot of the manual complexity from the process.
Most importantly, we know every device is properly erased before it’s remarketed.”

Tangible operational benefits

Since adopting Novafox Hydra, SSI has seen clear operational improvements across its network device processing operation:

  • Less time spent per device
  • More predictable and consistent processing outcomes
  • Reduced dependency on highly specialised engineering knowledge
  • Greater confidence in certified data erasure prior to resale

These gains have allowed SSI to increase throughput and efficiency without adding overhead or increasing operational risk.

A partnership built on real-world reuse insight

For Novafox, SSI is more than just a customer — it is a real-world proving ground for Hydra.

Adam Burrett, Director at Novafox, explains:

“Working with SSI is hugely valuable for us. They’re operating at the sharp end of the reuse sector, and their feedback directly influences how Hydra evolves.
It helps us prioritise new device support and refine the platform in ways that deliver genuine value — not just for SSI, but for all Hydra customers.”

That ongoing collaboration continues to shape Hydra’s development roadmap, ensuring it reflects how network equipment is actually processed in live IT reuse and ITAD environments.

Summary

For SSI, Novafox Hydra has transformed what was once a manual, skill-intensive task into a controlled, repeatable and auditable process, without compromising on security or quality.

It’s a practical example of how automation — when designed specifically for network device reuse — can improve efficiency, reduce risk and support scalable growth across the IT reuse sector.

Learn more about Novafox Hydra Network Device processing and Data Sanitation >>> Click Here